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# David Sutton

**Headline:** Top performing sales executive in real estate advertising. Consistent, disciplined and my clients come first. Working hard to provide my clients tremendous ROI for their dedication and effort in their business.
**Profession:** Sales Executive
**Location:** Winter Garden, Florida, United States

## About

David Sutton is a Sales Executive with CoStar Group, Homes.com, and the Land.com Network, where he works with land investors and real estate professionals across Central and South Florida to promote digital real estate listing platforms and build partnerships that support property sales. David focuses on local and midmarket businesses, while bringing experience with enterprise customers, new-customer acquisition, account management, and account expansion. He has sold digital marketing and advertising, corporate cards, business cards, financial services, and business-travel technology. David’s sales approach is consultative and territory-oriented: he learns a customer’s business and motivations before presenting a solution, using cold calls, in-person visits, and email to generate opportunities. His prospecting experience includes an 80% outbound and 20% inbound lead mix. Across prior roles at Capital One, American Express, BILL, Rearden Commerce, American Express Global Business Travel, and other organizations, he has worked directly with business owners and C-level executives, negotiated contracts, expanded client programs, and supported implementations. His experience includes completing more than 350 Concur and Deem implementations, managing a 50-plus-account logistics portfolio with full retention, and closing a $12,000 opportunity in a first meeting through relationship discovery. David holds a Bachelor of Science in Accounting and Finance from Indiana University’s Kelley School of Business.

## Services

- Real Estate
- Business
- Group Presentations
- Outside Sales
- Microsoft Office
- Marketing
- Solution Selling
- Teamwork
- Business-to-Business \(B2B\)
- Consultative Selling
- Multi-Channel Marketing
- Channel Account Management
- Channel Sales Development
- Customer Acquisition
- Direct Sales
- Face-to-Face Sales
- Contract Negotiation
- Upselling
- Customer Service
- Consulting

## Highlights

- Serves as a current Sales Executive with CoStar Group, Homes.com, and the Land.com Network.
- Engages land investors and real estate professionals across Central and South Florida to promote the Land.com Network.
- Educates real estate clients on CoStar-brand listing websites and develops partnerships that increase visibility and support faster property sales.
- Brings experience serving local and midmarket businesses, along with enterprise customers.
- Has sold digital marketing and advertising, corporate cards, business cards, accounts-payable services, Divvy corporate card solutions, financial services, and business-travel technology.
- Uses a consultative sales process centered on understanding a customer’s business and motivations before presenting a solution.
- Has worked an outbound mix of 80% prospecting and 20% inbound lead work using cold calls, in-person visits, and email.
- Closed a $12,000 opportunity in a first meeting through relationship discovery.
- Developed tailored personal-brand and inventory-advertising solutions.
- Managed Virginia territory sales for Capital One from April 2018 to January 2021 and the greater Atlanta territory from January 2021 to October 2021.
- Drove Capital One card-program business through customer payables, existing-customer relationships, and new-business acquisitions.
- Managed an eight-member teller and sales-associate team as Branch Manager at First Indiana Bank.
- At First Indiana Bank, handled account opening, loan-application initiation, personal-loan closings, investment sales, vault balancing, staffing, scheduling, and branch openings and closings.
- Led weekly First Indiana Bank staff meetings on sales techniques and company information, and worked with Human Resources on employee matters and performance reviews.
- Improved service for previously neglected insurance clients at STAR Insurance Agency / EGL Insurance through follow-up calls, financial-needs meetings, retirement-planning support, and branch training.
- Managed more than 50 logistics accounts at Now Courier Inc., maintained full service retention, expanded revenue opportunities, and negotiated pricing and payment arrangements.
- Worked in American Express Business’s OPEN Top Client Group, a 300-plus-employee organization serving high-potential and high-spending small-business customers.
- Achieved monthly revenue objectives at BILL through sales qualification, development, closing, renewal negotiation, and C-level client engagement.
- Supported AMEX Costco, Delta, and Hilton Honors co-brand card customers as a Customer Relations Executive at American Express.
- Enrolled prospective students at Kaplan University in a 100% commission role measured on direct sales, retention, call volume, productivity, and interview quality also mentored new advisors.
- Delivered pre-sales needs analysis and product demonstrations for Deem solutions at Rearden Commerce and connected field feedback with Product Management.
- Supported post-sales transition at Rearden Commerce by communicating customer requirements to deployment and delivery teams.
- Completed more than 350 Concur and Deem implementations at American Express Global Business Travel.
- Consulted on corporate travel-policy recommendations for clients with air-volume sizes up to $5 million at American Express Global Business Travel.
- Earned a Bachelor of Science in Accounting and Finance from Indiana University’s Kelley School of Business.

## Experience

- **Sales Executive at Land.com Network** (2023-02-01–present) — Engaged with land investors and real estate professionals across Central and South Florida to promote the Land.com Network. • Focused on educating clients about the benefits of our top-tier listing websites under the Costar brand. • Developed strategic partnerships that enhance brand visibility and drive quicker property sales for agents and investors.
- **Sales Executive | Costar Group | Homes.com | Land.com Network at CoStar Group** (2023-02-01–present)
- **Account Manager at BILL** (2022-02-01–2022-12-01) — Responsible for achieving monthly revenue goals by qualifying, developing, and closing sales while negotiating renewal contracts of existing customers. Work directly with C-Level Executives to build current Bill.com program while upselling additional A/P services and Divvy corporate card solutions.
- **Relationship Manager, Small Business Card Relationships at Capital One** (2018-04-01–2021-10-01) — I was the territory sales manager for the Virginia market from April 2018 - Jan 2021 and worked the greater Atlanta, GA territory from Jan 2021 - Oct 2021. Engaged directly with business owners and C-level Executives for a in-field territory role driving new business to Capital One. Was responsible for driving more business to the card program through the companies' payables and develop long term client relationships. I worked with existing customers while also driving new business spend through acquisitions.
- **Commercial Acquisition Manager at American Express Business** (2016-08-01–2018-04-01) — The OPEN Top Client Group is a 300+ employee and growing organization responsible for the acquisition, development and management of our highest potential and highest spending small business customers. As a business consultant, I ensure my sales targets and production metrics are achieved individually and across the team. We are in the business of helping small businesses do more business.
- **Senior Solutions Consultant at Rearden Commerce** (2015-07-01–2016-05-01) — Pre-sales assistance performing prospect/customer needs analysis and product demonstrations. Using domain expertise and experience, I directly interact with prospects and customers, alongside the account team, to clearly understand requirements and present compelling solution demonstrations as a proof point for Deem solutions. Liasion between field resources \(Sales, Marketing and Services\) and the Deem Product Management for drive solution feedback. Assist in improving Deem solutions in regards to the marketplace competitiveness and customer needs and feedback. Post-sales assistance with relaying requirements and expectations to the deployment team and helping to ensure a smooth transition from sales to development. I assist the account team that customer requirements are clearly understood and communicated to the delivery team leader.
- **Senior Engagement Consultant at American Express Global Business Travel** (2012-04-01–2015-07-01) — Assisting with the implementation of business travel sites to new clients and managing the account into a steady state for a seamless transition to a permanent account manager. I completed over 350 implementations of Concur and Deem technology and consulted travel policy recommendations with corporations with air volume sizes up to $5 million. My personal goal was to ensure every client was 100% satisfied with the service they received and would recommend the same service to fellow business partners.
- **Customer Relations Executive at American Express** (2010-10-01–2012-04-01) — Handled customer service for co-brand cards such as the AMEX Costco, Delta and Hilton Honors. American Express has won the J.D. and Power Associates Award seven years in a row and I made it a duty to contribute to that success by providing extraordinary customer service on every call.
- **Senior Admissions Advisor at Kaplan University** (2009-03-01–2010-09-01) — Directly responsible for enrolling prospective students into the University based on a candidate pull of cold and cool leads. In order to build a pipeline of prospective students, I would cold-call along with working existing leads, which never closed. The position was 100% commission with direct sales and student retention goals. Metrics also included daily call volume/productivity, interview quality along with student retention. I also was the senior mentor for new advisors on our team to ensure our success of hitting team goals.
- **Logistics Specialist at Now Courier Inc.** (2007-01-01–2009-01-01) — Managed a portfolio of 50+ accounts to maintain full retention of services and expand services and revenue opportunities. Review logistics to setup appropriate and consistent deliveries. Negotiate pricing and payment arrangement of current contracts.
- **Account Executive at STAR Insurance Agency / EGL Insurance** (2005-03-01–2006-12-01) — Established a higher level of customer service within the insurance company assisting once neglected clientele through follow-up calls and meetings to discuss their current and future financial needs. Accepted numerous inbound and outbound calls a day to current and potential clients to set up meetings to discuss their needs. Worked directly with clients on retirement planning and built their deposit and investment relationship with the company. Coordinated relationships with Branch Managers and staff in order to train the branches, boost referrals, and build client relationships. Tracked customers’ information and jobs performed on a computer suspense system for customer follow-up and review.
- **Branch Manager at First Indiana Bank** (2002-05-01–2005-03-01) — Responsibilities were to open bank accounts, start loan applications, close all personal loans, and sell investments. Also required to make numerous outbound calls and accept incoming calls to answer banking related questions and increase sales. Responsible for staffing, scheduling, balancing bank vault as well as store openings and closings. Motivated staff with weekly meetings covering sales techniques and provided company information. Worked directly with Human Resources on employee matters and performance reviews. Managed an eight member staff of tellers and sales associates.

## Education

- Bachelor of Science \(BS\), Accounting and Finance — Indiana University - Kelley School of Business (1998-01-01–2002-01-01)
- Mount Vernon High School (1994-01-01–1998-01-01)

## FAQ

### What does David do now?

David is a Sales Executive with CoStar Group, Homes.com, and the Land.com Network. He promotes real estate advertising and listing solutions, with current work focused on land investors and real estate professionals in Central and South Florida.

### What are David's core sales strengths?

David is strongest in consultative, territory-based sales for local and midmarket businesses, with additional enterprise experience. He works across new-customer acquisition, account management, account expansion, customer relationships, solution selling, contract negotiation, and upselling.

### How does David approach prospecting and sales conversations?

David uses cold calls, in-person visits, and email for outbound prospecting. His experience includes an 80% outbound and 20% inbound lead mix, and he prefers owning a defined geographic territory. Before pitching, David seeks to understand a customer’s business and motivations.

### What does David do at the Land.com Network?

At the Land.com Network, David engaged land investors and real estate professionals across Central and South Florida. He educated clients about CoStar-brand listing websites and developed strategic partnerships intended to increase brand visibility and help agents and investors sell properties more quickly.

### What products and services has David sold?

David has sold digital marketing and advertising, corporate cards, business cards, financial services, business-travel technology, accounts payable services, and Divvy corporate card solutions. He has experience with both new business and existing-client growth.

### What did David do at Capital One?

At Capital One, David served as territory sales manager for Virginia from April 2018 through January 2021 and for the greater Atlanta, Georgia territory from January 2021 through October 2021. He engaged business owners and C-level executives in a field role, drove new business for the card program through company payables, developed long-term client relationships, worked with existing customers, and generated spend through acquisitions.

### What were David's responsibilities at First Indiana Bank?

At First Indiana Bank, David opened bank accounts, started loan applications, closed personal loans, and sold investments. He handled inbound and outbound banking calls, managed staffing and scheduling, balanced the bank vault, oversaw store openings and closings, partnered with Human Resources on employee matters and performance reviews, and managed an eight-person team of tellers and sales associates. He also led weekly staff meetings on sales techniques and company information.

### What did David accomplish at STAR Insurance Agency / EGL Insurance?

At STAR Insurance Agency / EGL Insurance, David improved customer service for previously neglected clients through follow-up calls and meetings about current and future financial needs. He conducted inbound and outbound calls, supported retirement planning, developed deposit and investment relationships, trained branch teams, increased referrals, coordinated with branch managers, and tracked customer activity in a computer suspense system for follow-up and review.

### What did David do at Now Courier Inc.?

At Now Courier Inc., David managed a portfolio of more than 50 accounts, maintained full retention of services, and pursued service-expansion and revenue opportunities. He reviewed logistics to establish appropriate, consistent deliveries and negotiated pricing and payment arrangements for current contracts.

### What was David's role at American Express Business?

At American Express Business, David worked within the OPEN Top Client Group, a 300-plus-employee organization responsible for acquiring, developing, and managing high-potential, high-spending small-business customers. As a business consultant, he was responsible for achieving individual and team sales targets and production metrics while helping small businesses do more business.

### What did David do at BILL?

At BILL, David was responsible for achieving monthly revenue goals by qualifying, developing, and closing sales, as well as negotiating renewal contracts with existing customers. He worked directly with C-level executives to build the Bill.com program and upsell additional accounts-payable services and Divvy corporate card solutions.

### What did David do at American Express Customer Relations?

As a Customer Relations Executive at American Express, David supported co-brand card customers, including AMEX Costco, Delta, and Hilton Honors cardholders. He aimed to provide extraordinary service on every call American Express had won the J.D. Power and Associates Award seven years in a row, and David viewed his service contribution as part of that success.

### What did David do at Kaplan University?

At Kaplan University, David enrolled prospective students from cold and warm lead pools, built a pipeline through cold calling and follow-up with existing leads, and worked in a 100% commission role with direct-sales and student-retention goals. His metrics included daily call volume, productivity, interview quality, and retention. He also mentored new advisors to support team goals.

### What did David do at Rearden Commerce?

As a Senior Solutions Consultant at Rearden Commerce, David provided pre-sales needs analysis and product demonstrations for Deem solutions. He worked with prospects and customers alongside account teams, communicated market and customer feedback to Deem Product Management, supported solution competitiveness, and helped transfer customer requirements from sales to deployment and delivery teams after the sale.

### What did David accomplish at American Express Global Business Travel?

At American Express Global Business Travel, David implemented business-travel sites for new clients and managed accounts into a steady state before transition to permanent account managers. He completed more than 350 Concur and Deem implementations and consulted on travel-policy recommendations for corporations with air-volume sizes up to $5 million. His goal was for every client to be fully satisfied and willing to recommend the service to business partners.

### What notable sales results and projects has David delivered?

David closed a $12,000 opportunity in a first meeting through relationship discovery. He has also developed tailored personal-brand and inventory-advertising solutions for clients.

### What is David's education?

David earned a Bachelor of Science in Accounting and Finance from Indiana University’s Kelley School of Business. He also attended Mount Vernon High School.

### What professional skills does David bring?

David’s listed skills include real estate, business, group presentations, outside sales, Microsoft Office, marketing, solution selling, teamwork, business-to-business sales, consultative selling, multichannel marketing, channel account management, channel sales development, customer acquisition, direct sales, face-to-face sales, contract negotiation, upselling, customer service, and consulting.

## Links

- LinkedIn: https://www.linkedin.com/in/mdavidsutton

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