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# Ferdinan T.

**Headline:** Mechanical Engineer | Medical Device Field Service Engineer | MS in Medical Product Development Management | MS in Business Analytics Student
**Profession:** Field Service Engineer
**Location:** South San Francisco, California, United States

## About

Ferdinan T. is a mechanical engineer and medical-device field service engineer who performs installation, repair, troubleshooting, calibration, and preventive and corrective maintenance for healthcare equipment. Ferdinan is currently pursuing a Master of Science in Business Analytics at Santa Clara University while building on a Master of Science in Medical Product Development Management from San José State University and an engineering degree in Mechanical Engineering from the Polytechnic University of the Philippines. His strengths combine electrical, electronic, and mechanical troubleshooting with field installation, project coordination, customer service, user training, and technical documentation. Ferdinan has supported hospitals, eye centers, industrial plants, and major healthcare-facility installations in the Philippines, including regional assistance in Southeast Asia. He has led installations end to end, coordinating logistics, layouts, specifications, stakeholders, schedules, and customer expectations while adapting when equipment or other project needs created obstacles. Ferdinan has also led preventive-maintenance contract sales in the Philippines and parts of Asia Pacific. He is developing analytics capabilities in R, Tableau, Python, and SQL and aims to apply field data, product-lifecycle knowledge, and regulatory requirements to medical-device research and development.

## Services

- R \(Programming Language\)
- Tableau
- Python \(Programming Language\)
- SQL
- Travel Planning
- Business Travel
- Emergency Repairs
- Field Service Management
- Written Communication
- Site Installation
- Operating Room
- Electronic Troubleshooting
- Documentation
- Schematic
- Technical Manuals
- Power Tools
- Hardware Diagnostics
- Field Work
- Equipment Repair
- Time Management
- Field Installation
- Corrective Maintenance
- Calibration
- Technical Support
- English
- Maintenance
- Electrical Troubleshooting
- Computer Hardware
- Preventive Maintenance
- Medical Devices

## Highlights

- Performs installation, repair, troubleshooting, calibration, preventive maintenance, and corrective maintenance of medical equipment for hospitals and eye centers in the Philippines at Alcon Laboratories Philippines, Inc.
- Provides regional medical-equipment support or assistance in Southeast Asia when needed.
- Leads medical-device installations at major healthcare facilities, serving across project-management and logistics-coordination responsibilities.
- Develops equipment-installation layouts, designs, and specifications.
- Coordinates internal and external stakeholders to keep medical-equipment installation projects on track.
- Keeps installation work moving through obstacles, including missing equipment, through resourceful problem-solving.
- Uses proactive, transparent customer updates to manage expectations and align customer timelines.
- Conducts seminars and training on basic equipment operation and maintenance for end users.
- Promotes and proposes preventive-maintenance and calibration programs to prospective hospitals.
- Led the Philippines and parts of Asia Pacific in preventive-maintenance contract sales.
- Performs service sales and service marketing for medical-equipment services.
- Prepares quotations for spare parts and services and schedules preventive maintenance.
- Supervised engineers on technical and service-sales concerns and trained newly hired engineers at HealthSolutions Enterprises, Inc. and BESTCorp.
- Performed installation, repair, troubleshooting, calibration, and preventive and corrective maintenance of medical, surgical, and laboratory equipment in Philippine hospitals and industrial plants at HealthSolutions Enterprises, Inc. and BESTCorp.
- Communicates with principals regarding service inquiries.
- Pursuing a Master of Science in Business Analytics at Santa Clara University, listed with a 2026 date.
- Earned a Master of Science in Medical Product Development Management from San José State University, listed with a 2025 date.
- Earned an Engineer’s Degree in Mechanical Engineering from the Polytechnic University of the Philippines, listed with a 2003 date.
- Builds analytics capability in R, Tableau, Python, and SQL.
- Combines electrical, electronic, and mechanical troubleshooting with customer-focused field service and technical documentation.

## Experience

- **Field Service Engineer at Alcon Laboratories Philippines, Inc** (2015-06-01–2023-08-01) — Perform installation, repair and troubleshooting, calibration, preventive and corrective maintenance of medical equipment in different hospitals and eye centers in the Philippines.  Perform regional support or assistance to other countries particularly in the Southeast Asia area if needed.  Promotes and proposes preventive maintenance and calibration programs to prospective hospitals in the Philippines.  Provide layout, design and specifications for installation of equipment.  Conducted seminars and training on basic operation and maintenance of equipment to end users.  Prepares quotation for spare parts and services offered to hospitals. Prepares scheduling for preventive maintenance of equipment.  Driving
- **Service Sales Supervisor at HealthSolutions Enterprises, Inc.** (2015-01-01–2015-05-01) — Perform installation, repair and troubleshooting, calibration, preventive and corrective maintenance of medical, surgical and laboratory equipment in different hospitals and industrial plants in the Philippines.  Performs service sales and service marketing duties. Promotes and proposes preventive maintenance and calibration programs to prospective hospitals in the Philippines.  Supervises engineers on technical and service sales concerns. Trains newly hired engineers.  Provide layout, design and specifications for installation of equipment.  Conducted seminars and training on basic operation and maintenance of equipment to end users.  Making communication to principal regarding service inquiries. Prepares quotation for spare parts and services offered to hospitals. Prepares scheduling for preventive maintenance of equipment.  Driving
- **Senior Service Engineer at HealthSolutions Enterprises, Inc.** (2007-09-01–2014-12-01) — Perform installation, repair and troubleshooting, calibration, preventive and corrective maintenance of medical, surgical and laboratory equipment in different hospitals and industrial plants in the Philippines.  Provide layout, design and specifications for installation of equipment.  Conducted seminars and training on basic operation and maintenance of equipment to end users.  Making communication to principal regarding service inquiries. Prepares quotation for spare parts and services offered to hospitals. Prepares scheduling for preventive maintenance of equipment.  Driving
- **Biomedical Service Engineer at Biomedical Equipment Services and Trading Corporation \(BESTCorp\)** (2004-04-01–2007-09-01) — Perform installation,  repair and troubleshooting, calibration, preventive and corrective maintenance of medical, surgical and laboratory equipment in different hospitals and industrial plants in the Philippines. Supervises engineers  on technical and service sales concerns. Trains newly hired engineers. Provide layout, design and specifications for installation of equipment. Conducted seminars and training on basic operation and maintenance of equipment to end users. Making communication to principal regarding service inquiries. Prepares quotation for spare parts and services offered to hospitals. Prepares scheduling for preventive maintenance of equipment.

## Education

- Master of Science, Business Analytics — Santa Clara University (2025-09-01–2026-12-01)
- Master of Science - MS, Medical Product Development Mangement — San José State University (2023-08-01–2025-05-01)
- Engineer's Degree, Mechanical Engineering — Polytechnic University of the Philippines (1998-01-01–2003-01-01)
- Master of Science - MS, Medical Product Development Mangement — San Jose State University (2023–2025)

## FAQ

### What does Ferdinan do?

Ferdinan is a mechanical engineer and medical-device field service engineer. He installs, repairs, troubleshoots, calibrates, and maintains medical equipment, and he is pursuing business-analytics training alongside his medical-product-development background.

### What are Ferdinan’s strongest professional capabilities?

Ferdinan’s core strengths include electrical, electronic, and mechanical troubleshooting equipment installation, repair, testing, calibration, preventive maintenance, corrective maintenance, and technical support. He also brings project and logistics coordination, stakeholder collaboration, transparent customer communication, expectation management, user training, documentation, and customer-focused service.

### What does Ferdinan do at Alcon Laboratories Philippines, Inc.?

At Alcon Laboratories Philippines, Inc., Ferdinan performs installation, repair, troubleshooting, calibration, and preventive and corrective maintenance of medical equipment at hospitals and eye centers in the Philippines. He provides regional support in Southeast Asia when needed promotes preventive-maintenance and calibration programs develops installation layouts, designs, and specifications delivers basic equipment-operation and maintenance training prepares spare-parts and service quotations and schedules preventive maintenance.

### What did Ferdinan do as Service Sales Supervisor at HealthSolutions Enterprises, Inc.?

As a Service Sales Supervisor at HealthSolutions Enterprises, Inc., Ferdinan installed, repaired, troubleshot, calibrated, and maintained medical, surgical, and laboratory equipment in hospitals and industrial plants in the Philippines. He handled service sales and marketing, proposed preventive-maintenance and calibration programs, supervised engineers on technical and service-sales matters, trained newly hired engineers, communicated with principals about service inquiries, prepared quotations and preventive-maintenance schedules, and supported installation layouts, designs, specifications, and end-user training.

### What did Ferdinan do as Senior Service Engineer at HealthSolutions Enterprises, Inc.?

As a Senior Service Engineer at HealthSolutions Enterprises, Inc., Ferdinan performed installation, repair, troubleshooting, calibration, and preventive and corrective maintenance for medical, surgical, and laboratory equipment in Philippine hospitals and industrial plants. His work also included installation layouts, designs, and specifications end-user seminars and training communications with principals about service inquiries spare-parts and service quotations and preventive-maintenance scheduling.

### What did Ferdinan do at Biomedical Equipment Services and Trading Corporation \(BESTCorp\)?

At Biomedical Equipment Services and Trading Corporation \(BESTCorp\), Ferdinan installed, repaired, troubleshot, calibrated, and maintained medical, surgical, and laboratory equipment in Philippine hospitals and industrial plants. He supervised engineers on technical and service-sales concerns, trained newly hired engineers, prepared installation layouts, designs, and specifications, conducted end-user training, communicated with principals regarding service inquiries, prepared quotations, and scheduled preventive maintenance.

### What installation and project leadership experience does Ferdinan have?

Ferdinan has managed medical-device installations at major healthcare facilities from end to end. His installation work has included project management, logistics coordination, site layouts, designs, specifications, stakeholder coordination, scheduling, and communication with customers. He has kept installations moving through obstacles, including missing equipment, by being resourceful and providing proactive updates to align expectations and timelines.

### What service-sales experience does Ferdinan have?

Ferdinan led the Philippines and parts of the Asia Pacific in preventive-maintenance contract sales. He has promoted and proposed preventive-maintenance and calibration programs to prospective hospitals, performed service sales and service marketing, and prepared quotations for spare parts and services.

### What is Ferdinan’s education?

Ferdinan is pursuing a Master of Science in Business Analytics at Santa Clara University, listed with a 2026 date. He earned a Master of Science in Medical Product Development Management from San José State University, listed with a 2025 date, and an Engineer’s Degree in Mechanical Engineering from the Polytechnic University of the Philippines, listed with a 2003 date.

### What analytics and technical tools does Ferdinan use?

Ferdinan is developing analytics skills in R, Tableau, Python, and SQL. His broader technical toolkit includes Microsoft Office, Excel, PowerPoint, computer hardware, hardware diagnostics, schematics, technical manuals, power tools, hand tools, documentation, support documentation, technical documentation, training manuals, and service parts.

### What field-service and medical-equipment specialties does Ferdinan have?

Ferdinan’s field-service skills include field service management, field work, site work, site installation, field installation, equipment installation, medical devices, medical equipment, operating-room work, emergency repairs, maintenance and repair, equipment repair, equipment testing, corrective maintenance, preventive maintenance, calibration, maintenance, installations, technical services, product support, and customer support.

### What customer-service, communication, and operational skills does Ferdinan bring?

Ferdinan brings written communication, customer interaction, customer relations, customer service, customer satisfaction, communication, teamwork, employee commitment, analytical skills, problem solving, attention to detail, organization skills, multitasking, time management, workload prioritization, travel planning, business travel, travel, expense reports, computer literacy, English, and driving experience.

### What are Ferdinan’s career goals and work-location preferences?

Ferdinan is motivated by career growth and professional advancement and is interested in transitioning to medical-device research and development. He aims to combine field data, medical product development, regulatory requirements, business analytics, and product-lifecycle understanding to support patient-care innovation. He is open to either fully field-based work or a hybrid field-and-office arrangement.

## Links

- LinkedIn: https://www.linkedin.com/in/ferdinantuazon

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