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# Johnnie Lee Evans Jr., MBA

**Headline:** AI Agent Manager | AI & Data Analytics Leader | Executing Where Others Consult — Turning Intelligence Into Pipeline
**Profession:** Key Account Manager
**Location:** Columbus, Ohio Metropolitan Area

## About

Johnnie Lee Evans Jr., MBA is an AI Agent Manager and AI & Data Analytics Leader who currently serves as a Key Account Manager at Health Monitor Network. He builds and maintains client relationships, contributes to patient education programs, supports healthcare professionals, and drives engagement through strategic insights and educational resources intended to enhance patient care. Johnnie’s strengths include sales strategy, presentation skills, account management, business development, client relations, and healthcare efficiency. His background spans healthcare, telecommunications, enterprise connectivity, IT training, and business operations. At Verizon Business, Johnnie closed multi-year enterprise contracts, exceeded sales quota by 154%, expanded product penetration by 300%, and improved business performance from 63% to more than 100% in under two years. He has more than 10 years of telecommunications experience and has supported hospitals, clinics, medical offices, enterprise customers, public-sector accounts, and small and medium-sized businesses. His work has included complex negotiations, customized connectivity solutions, IoT and M2M implementation, sales-team leadership, and operational automation. Johnnie holds MBA education from Keller Graduate School of Management of DeVry University and its San Jose Center, as well as a Bachelor of Arts from Malone University.

## Services

- Salesforce.com
- NetSuite
- AI-Powered Development
- AI for Data Analysis
- Generative AI for Leadership
- Presentation Skills
- Sales Strategy
- Client Relations
- Hunter
- Relationship Building
- Sales
- Business Development
- Business Planning
- Sales Management
- Business Management
- Direct Sales
- Sales Process
- Customer Satisfaction
- Sales Operations
- Small Business
- Customer Retention
- Account Management
- Strategy
- Telecommunications
- Strategic Planning
- Business-to-Business \(B2B\)
- Business Analysis
- Microsoft Office
- Microsoft Excel
- Management

## Highlights

- Currently serves as a Key Account Manager at Health Monitor Network, building and maintaining strong client relationships.
- Contributes to patient education programs and supports healthcare professionals at Health Monitor Network.
- Drives engagement through strategic insights and educational resources intended to enhance patient care.
- Served as a Business Development Manager at Global Lynx USA, an IT training provider offering globally recognized courses and digital-transformation learning solutions.
- Owned enterprise sales and account expansion at Starry, Inc. for complex B2B and multi-location connectivity customers.
- Worked with engineering and deployment teams at Starry, Inc. on customized connectivity solutions.
- Managed complex stakeholder environments and long enterprise sales cycles at Starry, Inc.
- Closed multi-year enterprise contracts and managed complex negotiations at Verizon Business.
- Exceeded sales quota by 154% at Verizon Business.
- Expanded product penetration by 300% at Verizon Business.
- Strengthened partnerships with hospitals, clinics, and medical offices at Verizon Business.
- Managed enterprise and public-sector accounts and secured long-term contracts at Verizon Business.
- Improved business performance from 63% to more than 100% in under two years.
- Managed and developed a 15-person team across sales, training, and front-desk operations.
- Drove membership growth and revenue through targeted sales and retention strategies.
- Provided strategic wireless consulting for small and medium-sized businesses in the Columbus area at Verizon Business Group.
- Supported business plans, IoT and M2M implementation, mobility, workflow improvements, asset and vehicle tracking, and process automation at Verizon Business Group.
- Applied more than 10 years of telecommunications experience to healthcare efficiency as a Strategic Account Specialist at Spectrum Enterprise.
- Advised healthcare organizations facing reduced staffing and technology constraints, with attention to fundamental goals and Quadruple Aims.
- Exceeded retail sales targets in new-phone growth, accessory revenue, and strategic products at Verizon Wireless.
- Earned Verizon Wireless Winners Circle recognition seven times in retail sales.
- Led hiring, development, scheduling, budgeting, and external-marketing efforts as General Manager at Lifestyle Family Fitness.
- Uses one-on-one conversations to diagnose team friction and supports product leadership across teams and roadmaps.
- Applies automation to streamline broken order logistics and uses operational technology to address visible operational pain.

## Experience

- **Key Account Manager at Health Monitor Network** (2024-10-01–present) — \- Building and maintaining strong client relationships - Developing patient education programs: - Supporting healthcare professionals: - Driving engagement
- **Business Development Manager at Global Lynx USA** (2022-11-01–2024-09-01) — 🌍 Global Lynx IT Training Provider 🌍 We empower individuals and organizations with cutting-edge IT training solutions to excel in the digital era. As a trusted leader in the industry, Global Lynx provides comprehensive, globally recognized courses that bridge the skills gap and drive success in the rapidly evolving technology landscape. #ITTraining #DigitalTransformation #ProfessionalDevelopment #Certifications #TechnologyEducation
- **Enterprise Account Manager \( Company Shutdown\) at Starry, Inc.** (2022-05-01–2022-11-01) — Owned enterprise sales for a high-growth satellite and fixed wireless internet provider, supporting complex B2B and multi-location customers. Drove full-cycle enterprise sales and account expansion Worked closely with engineering and deployment teams on customized connectivity solutions Managed complex stakeholder environments and long sales cycles Operated in a fast-scaling, venture-backed environment Role concluded following company-wide shutdown and workforce reduction.
- **Strategic Account Specialist-Healthcare at Spectrum Enterprise** (2021-09-01–2022-05-01) — I have been in the telecom industry for over 10 years and I am now using my experience and knowledge to improve healthcare efficiency. I understand the fundamental goals and Quadruple Aims that mostly all healthcare companies are facing, while having reduced staff and technology restraint. Allow me to be a resource for your business and help achieve your project goals.
- **Business Account Manager at Verizon Business Group** (2020-07-01–2021-08-01) — Working out of the Columbus area with a focus on strategic wireless consulting for small and medium businesses. Specializing in business plans & IOT & M2M implementation. I am able to help enhance mobility, streamline workflow processes, track assets or vehicles, implement process automation, amongst many other solutions. My goal is to help our customers better serve their customers with operationally sound and self-funding solutions.
- **Small Business Specialist at Verizon** (2019-02-01–2020-07-01) — I am able to help enhance mobility, streamline workflow processes, track assets or vehicles, implement process automation, amongst many other solutions. My goal is to help our customers better serve their customers with operationally sound and self-funding solutions.
- **Retail Sales at Verizon Wireless** (2011-09-01–2020-07-01) — Exceeded sales targets in new phone growth, accessory revenue, strategic products, all while delivering an world-class customer experience. Earned Winners Circle 7 times while working in retail.
- **Senior Account Manager Business at Verizon Business** (2011-01-01–2021-12-01) — Closed multi-year enterprise contracts, managing complex negotiations. Exceeded sales quota by 154% and expanded product penetration by 300%. Strengthened partnerships with hospitals, clinics, and medical offices. Managed enterprise & public sector accounts, securing long-term contracts. Led complex sales cycles, consistently exceeding quotas & revenue goals. Increased business performance from 63% to 100%+ in under two years. Managed & developed a 15-person team across sales, training, and front desk operations. Drove membership growth & revenue through targeted sales & retention strategies.
- **General Manager at Lifestyle Family Fitness** (2008-08-01–2011-10-01) — General Manager responsible for hiring, developing, scheduling, budgeting. Focusing on achieving sales quotes through external marketing.

## Education

- Master of Business Administration - MBA, Business Administration and Management, General — Keller Graduate School of Management of DeVry University (2014-01-01–2017-01-01)
- Bachelor of Arts, Sport and Fitness Administration/Management — Malone University (2001-01-01–2006-01-01)
- Master of Business Administration, Business Administration and Management, General — Keller Graduate School of Management - San Jose Center

## FAQ

### What does Johnnie do?

Johnnie is an AI Agent Manager and AI & Data Analytics Leader. He currently works as a Key Account Manager at Health Monitor Network, where he focuses on client relationships, patient education programs, healthcare-professional support, and engagement.

### What does Johnnie do at Health Monitor Network?

At Health Monitor Network, Johnnie builds and maintains strong client relationships, contributes to patient education programs, supports healthcare professionals, and drives engagement. His work is intended to provide strategic insights and educational resources that enhance patient care and equip providers with tools that support treatment efficacy.

### What are Johnnie’s core professional strengths?

Johnnie brings sales strategy and presentation skills developed during his work as a Business Development Manager at Global Lynx USA, along with client-relations and healthcare-efficiency experience. His listed capabilities also include account management, business development, consultative selling, pipeline generation, customer retention, team leadership, CRM, and strategic planning.

### What was Johnnie’s role at Global Lynx USA?

At Global Lynx USA, Johnnie served as a Business Development Manager. Global Lynx USA provides IT training solutions and globally recognized courses intended to help individuals and organizations build digital-era skills, bridge skills gaps, and support digital transformation.

### What did Johnnie do at Starry, Inc.?

Johnnie owned enterprise sales for Starry, Inc., a high-growth satellite and fixed-wireless internet provider. He drove full-cycle enterprise sales and account expansion for complex B2B and multi-location customers, partnered with engineering and deployment teams on customized connectivity solutions, and managed complex stakeholder environments and long sales cycles. The role concluded after a company-wide shutdown and workforce reduction.

### What did Johnnie do at Spectrum Enterprise?

At Spectrum Enterprise, Johnnie served as a Strategic Account Specialist in healthcare. Drawing on more than 10 years in telecommunications, he focused on helping healthcare organizations improve efficiency while navigating reduced staffing and technology constraints, with attention to the industry’s fundamental goals and Quadruple Aims.

### What did Johnnie accomplish at Verizon Business?

As a Senior Account Manager, Business at Verizon Business, Johnnie closed multi-year enterprise contracts and managed complex negotiations. He exceeded sales quota by 154%, expanded product penetration by 300%, strengthened partnerships with hospitals, clinics, and medical offices, and secured long-term enterprise and public-sector contracts. He also led complex sales cycles, improved business performance from 63% to more than 100% in under two years, managed and developed a 15-person team across sales, training, and front-desk operations, and drove membership growth and revenue through targeted sales and retention strategies.

### What did Johnnie do at Verizon Business Group?

As a Business Account Manager at Verizon Business Group in the Columbus area, Johnnie focused on strategic wireless consulting for small and medium-sized businesses. His work included business plans, IoT and M2M implementation, mobility enhancement, workflow streamlining, asset and vehicle tracking, and process automation. He aimed to help customers better serve their own customers through operationally sound, self-funding solutions.

### What did Johnnie do as a Small Business Specialist at Verizon?

As a Small Business Specialist at Verizon, Johnnie advised customers on mobility, workflow streamlining, asset and vehicle tracking, process automation, and other operationally sound, self-funding solutions intended to help them serve their customers more effectively.

### What did Johnnie accomplish at Verizon Wireless?

In Retail Sales at Verizon Wireless, Johnnie exceeded sales targets in new-phone growth, accessory revenue, and strategic products while delivering a world-class customer experience. He earned Winners Circle recognition seven times during his retail tenure.

### What did Johnnie do at Lifestyle Family Fitness?

As General Manager at Lifestyle Family Fitness, Johnnie was responsible for hiring, development, scheduling, and budgeting. He focused on achieving sales quotas through external marketing.

### What is Johnnie’s educational background?

Johnnie’s education includes an MBA in Business Administration and Management, General from Keller Graduate School of Management of DeVry University an MBA in Business Administration and Management, General from Keller Graduate School of Management – San Jose Center and a Bachelor of Arts in Sport and Fitness Administration/Management from Malone University.

### Which sales and account-management tools and skills does Johnnie use?

Johnnie’s sales and account-management toolkit includes Salesforce.com, NetSuite, customer relationship management, sales operations, sales process, direct sales, sales management, territory management, sales funnels, lead generation, cold calling, demos, prospecting, closure, pipeline generation, customer retention, and client services.

### What AI, data, and technology capabilities does Johnnie list?

Johnnie lists AI-Powered Development, AI for Data Analysis, Generative AI for Leadership, business analysis, Microsoft Office, Microsoft Excel, software as a service, telecommunications, IoT and M2M implementation, and operational automation among his professional capabilities.

### What leadership and management experience does Johnnie have?

Johnnie’s leadership capabilities include management, team leadership, team building, coaching, training, conflict resolution, communication, business management, business planning, strategic planning, and sales training. He has managed and developed a 15-person team across sales, training, and front-desk operations.

### How does Johnnie approach operational leadership and team alignment?

Johnnie’s approach includes product leadership across teams and roadmaps, using one-on-one conversations to diagnose team friction, and using automation to streamline broken order logistics. He emphasizes a vision-first approach to operational technology and seeks buy-in by making operational pain visible.

### How does account management fit into Johnnie’s professional focus?

Johnnie has experience in account management and is flexible in applying that background across his professional search and opportunities.

### Which industries and customer environments has Johnnie supported?

Johnnie has worked across healthcare, enterprise and public-sector sales, small-business consulting, enterprise connectivity, fixed wireless, satellite internet, IT training, retail sales, and fitness-business operations. His healthcare work has included supporting hospitals, clinics, medical offices, providers, patient education, and healthcare efficiency.

## Links

- LinkedIn: https://www.linkedin.com/in/johnnieonthespot

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