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# Robert Kanefsky

**Headline:** Strategic Partnerships | Business Development | Relationship Management
**Profession:** Senior Vice President - Small Business Banking Strategy & Business  Development
**Location:** New York City Metropolitan Area

## About

Robert Kanefsky is Senior Vice President of Small Business Banking Strategy & Business Development at Citi, where he leads strategic growth initiatives focused on client acquisition, relationship expansion, and revenue growth. With more than 10 years at Citi, Robert has worked across Consumer Banking, Wealth Management, Mortgage, and Small Business Banking, combining strategic partnership development, relationship management, analytics, and cross-functional execution. He is particularly strong at earning client trust, serving as a principal point of contact for key bank relationships, and using business insights and relationship management to negotiate and close deals. Robert has developed and managed partnerships with Amazon, Lyft, Best Buy, Mastercard, Hulu, and Costco, including negotiating Citi’s partnership with Costco for the Citigold Subscription Rebate Program. His work includes launching the Citigold client benefit program with Lyft, expanding Amazon’s Shop with Points program for Citi cardmembers, and creating tailored benefits for high-net-worth clients that supported adoption of the Citigold Private Client segment. Before Citi, Robert managed enterprise accounts and new-product business development at DNP America, with experience spanning the furniture, automotive, pharmaceutical, and manufacturing environments. He holds an MBA in Marketing from Washington University in St. Louis’ Olin Business School and a BS in Applied Economics and Management from Cornell University.

## Services

- Key Account Acquisition & Retention
- Strategic Partner Relationship Management
- Strategic Partnerships
- Business Development Support
- Leveraging Strategic Partnerships
- New Product Rollout
- Marketing Strategy
- New Business Development
- Management
- Key Account Relationship Building
- Market Research
- Data Analysis
- Product Marketing
- Product Development
- Brand Management
- Strategic Planning
- Business Planning
- Business Strategy
- Team Coordination
- Market Planning
- Pricing Strategy
- Customer Satisfaction
- Customer Acquisition
- Customer Experience
- Customer Insight
- Customer Retention
- International Business Development
- Key Account Development
- Competitive Analysis
- Financial Analysis

## Highlights

- Leads Small Business Banking strategy and business-development initiatives at Citi, focused on client acquisition, relationship expansion, and revenue growth.
- Brings more than 10 years of Citi experience across Consumer Banking, Wealth Management, Mortgage, and Small Business Banking.
- Developed business cases, competitive analyses, and client insights that informed senior-leadership growth decisions at Citi.
- Presents recommendations and performance insights to senior executives, influencing strategic priorities and business outcomes.
- Led strategic partnerships that enhanced the Citigold client value proposition and supported client acquisition, engagement, and retention.
- Managed partnerships with Amazon, Mastercard, Lyft, Hulu, Costco, and Best Buy.
- Led the launch of the Citigold client benefit program with Lyft.
- Expanded Amazon’s Shop with Points program for Citi cardmembers.
- Developed the Citigold Subscription Rebate Program, featuring partners including Hulu and Costco.
- Successfully negotiated the Citi–Costco partnership for the Citigold Subscription Rebate Program.
- Developed and launched Citigold client benefits and rewards programs.
- Rolled out tailored benefits for high-net-worth clients, enhancing adoption of the Citigold Private Client segment.
- Supported engagement initiatives for clients who redeem ThankYou points.
- Selected for Citi’s Management Associate Leadership Development Rotational Program.
- Completed Citi rotational assignments across Consumer Banking and Wealth Management.
- Conducted market research, competitive analysis, and financial evaluations to inform business strategy and decision-making at Citi.
- Partnered with senior leaders to analyze business opportunities and support growth and client-engagement initiatives.
- Partnered cross-functionally with Product, Sales, Marketing, Digital, Analytics, Operations, and external stakeholders to execute business initiatives.
- Managed a portfolio of enterprise accounts at DNP America for furniture and automotive-industry customers.
- Served as primary relationship manager for DNP America enterprise accounts, identifying client needs and developing customized solutions.
- Drove revenue growth at DNP America through existing-account expansion and new-product opportunities.
- Led DNP America business-development efforts for new product lines through prospecting, client presentations, trade shows, and strategic outreach.
- Coordinated with manufacturing, operations, and customer teams at DNP America to support project execution and client satisfaction.
- Reconciled Kinray order data with pharmaceutical-vendor data to support correct product ordering and pricing schemes.
- Analyzed Kinray accounts receivable to identify pharmacies with outstanding payments and worked with vendors to facilitate overdue payments.
- Worked as a Brand Management MBA Intern in Oral Care at Church & Dwight, Co., Inc.
- Holds an MBA in Marketing from Washington University in St. Louis’ Olin Business School.
- Holds a BS in Applied Economics and Management from Cornell University.

## Experience

- **Senior Vice President - Small Business Banking Strategy & Business  Development at Citi** (2021-09-01–present) — Led strategic growth initiatives focused on client acquisition, relationship expansion, and revenue growth within Citi’s Small Business Banking business. • Developed business cases, competitive analyses, and client insights that informed senior leadership decision-making and growth strategies. • Partnered cross-functionally across Product, Sales, Marketing, Analytics, and Operations teams to drive execution of key business initiatives. • Presented recommendations and performance insights to senior executives, influencing strategic priorities and business outcomes.
- **Vice President - Value Proposition & Partnerships at Citi** (2017-08-01–2021-09-01) — Led the development and management of strategic partnerships that enhanced the Citigold client value proposition and drove client acquisition, engagement, and retention. • Managed relationships with key partners including Amazon, Mastercard, Lyft, Hulu, Costco, and Best Buy, collaborating on initiatives that delivered value to clients and business growth for Citi. • Developed and launched client benefits and rewards programs, including the Citigold Subscription Rebate Program and the Citigold partnership with Lyft. • Partnered across Product, Marketing, Digital, Analytics, Operations, and external stakeholders to execute strategic initiatives and deliver measurable business results.ed and rolled out tailored benefits for high-net-worth clients, enhancing adoption of the Citigold Private Client segment.
- **Management Associate Leadership Development Rotational Program at Citi** (2015-08-01–2017-08-01) — Selected for Citi’s leadership development program, completing rotational assignments across Consumer Banking and Wealth Management while gaining broad exposure to strategic initiatives and business operations. • Partnered with senior leaders to analyze business opportunities, develop recommendations, and support execution of key growth and client engagement initiatives. • Conducted market research, competitive analysis, and financial evaluations to inform business strategy and decision-making. • Collaborated across functions and business lines to deliver projects supporting client acquisition, operational efficiency, and business growth.nd engagement of clients who redeem ThankYou points
- **Brand Management MBA Intern at Church & Dwight, Co., Inc.** (2014-05-01–2014-08-01) — Brand Management Intern in Oral Care
- **Account Manager at DNP America** (2009-12-01–2013-07-01) — Managed a portfolio of enterprise accounts, serving as the primary relationship manager for customers in the furniture and automotive industries. • Partnered with clients to identify business needs, develop customized solutions, and drive revenue growth through existing account expansion and new product opportunities. • Led business development efforts for new product lines, including prospecting, client presentations, trade show participation, and strategic outreach to prospective customers. • Coordinated cross-functionally with manufacturing, operations, and customer teams to ensure successful project execution and a high level of client satisfaction.
- **Pricing Analyst at Kinray** (2008-01-01–2009-12-01) — Reconcile Kinray’s order database with that of various pharmaceutical vendors to ensure that the correct products were ordered and in the proper pricing scheme. • Analyze the accounts receivable to determine which pharmacies have outstanding payments on their previous orders. • Interact with vendors to facilitate the payment of overdue orders. • Utilize proprietary computer database to access detailed product orders and update customer information.

## Education

- Great Neck South High School
- Master of Business Administration \(M.B.A.\), Marketing/Marketing Management, General — Washington University in St. Louis - Olin Business School
- Bachelor of Science, Applied Economics and Management — Cornell University

## FAQ

### What does Robert do at Citi?

Robert is Senior Vice President of Small Business Banking Strategy & Business Development at Citi. He leads growth initiatives centered on client acquisition, relationship expansion, and revenue growth within Citi’s Small Business Banking business.

### What are Robert’s professional strengths?

Robert’s core strengths include strategic relationship management, strategic partnerships, business development, account growth, client success, and cross-functional leadership. He combines strategic thinking, analytics, relationship management, and execution to identify growth opportunities and deliver business results.

### How long has Robert worked at Citi, and which businesses has he supported?

Robert has more than 10 years of experience at Citi. His work has included Consumer Banking, Wealth Management, Mortgage, and Small Business Banking.

### Which strategic partners has Robert worked with?

Robert has managed strategic relationships with Amazon, Mastercard, Lyft, Hulu, Costco, and Best Buy. These partnerships were designed to enhance Citi’s client value proposition and support client acquisition, engagement, retention, and business growth.

### What did Robert accomplish with Lyft?

Robert led the development and launch of Citigold client benefits with Lyft. He also managed the Citigold partnership with Lyft as part of his Value Proposition & Partnerships work at Citi.

### What was Robert’s work with Amazon and Citi rewards programs?

Robert expanded Amazon’s Shop with Points program for Citi cardmembers. His Citi experience also included work supporting engagement of clients who redeem ThankYou points.

### What did Robert accomplish with the Citigold Subscription Rebate Program and Costco?

Robert developed the Citigold Subscription Rebate Program, which included partners such as Hulu and Costco. He successfully negotiated the Citi–Costco partnership for that program by working toward a mutually beneficial outcome.

### What did Robert do as Citi’s Vice President of Value Proposition & Partnerships?

As Vice President of Value Proposition & Partnerships, Robert led the development and management of partnerships that enhanced the Citigold client value proposition. He developed client benefits and rewards programs, partnered across Product, Marketing, Digital, Analytics, Operations, and external stakeholders, and rolled out tailored benefits for high-net-worth clients that enhanced adoption of the Citigold Private Client segment.

### How does Robert support strategy and senior decision-making?

Robert develops business cases, competitive analyses, and client insights to inform senior-leadership decisions and growth strategies. He presents recommendations and performance insights to senior executives, influencing strategic priorities and business outcomes.

### How does Robert work across functions?

Robert partners across Product, Sales, Marketing, Analytics, Digital, Operations, and external stakeholder teams to execute strategic initiatives. He has worked on initiatives supporting client acquisition, operational efficiency, client engagement, relationship expansion, and revenue growth.

### What was Robert’s experience in Citi’s Management Associate Leadership Development Rotational Program?

Robert was selected for Citi’s Management Associate Leadership Development Rotational Program. He completed rotations across Consumer Banking and Wealth Management, analyzed business opportunities with senior leaders, performed market research, competitive analysis, and financial evaluations, and supported growth and client-engagement initiatives.

### What did Robert do at DNP America?

At DNP America, Robert managed a portfolio of enterprise accounts as the primary relationship manager for customers in the furniture and automotive industries. He identified client needs, developed customized solutions, expanded existing accounts, pursued new-product opportunities, and coordinated with manufacturing, operations, and customer teams to deliver projects and client satisfaction.

### What business-development work did Robert lead at DNP America?

At DNP America, Robert led business development for new product lines through prospecting, client presentations, trade-show participation, and strategic outreach to prospective customers.

### What did Robert do at Kinray?

Robert worked as a Pricing Analyst at Kinray. He reconciled Kinray’s order database with pharmaceutical-vendor databases to help ensure products were ordered under the proper pricing scheme, analyzed accounts receivable to identify pharmacies with outstanding payments, interacted with vendors to facilitate overdue payments, and used a proprietary database to access product orders and update customer information.

### What was Robert’s role at Church & Dwight?

Robert was a Brand Management MBA Intern in Oral Care at Church & Dwight, Co., Inc.

### What is Robert’s educational background?

Robert holds a Master of Business Administration in Marketing/Marketing Management from Washington University in St. Louis’ Olin Business School, completed in 2015. He holds a Bachelor of Science in Applied Economics and Management from Cornell University, completed in 2008, and attended Great Neck South High School.

### What strategy, marketing, and analytical capabilities does Robert bring?

Robert’s capabilities include strategic planning, business planning, business strategy, market planning, marketing strategy, product marketing, product development, brand management, pricing strategy, and new-product rollout. He also has experience in market research, data analysis, marketing analytics, analytic modeling, competitive analysis, and financial analysis.

### What client, account, and business-development capabilities does Robert bring?

Robert’s relationship and commercial-development capabilities include key-account acquisition and retention, key-account relationship building, key-account development, customer management, customer acquisition, customer retention, customer experience, customer insight, customer satisfaction, customer service management, commercial business development, digital business development, international business development, and new business development.

### What partnership and leadership capabilities does Robert bring?

Robert’s partnership and leadership experience includes corporate partnership development, establishing strategic partnerships, partnership building, partnership activation, partnership marketing, cross-functional partnerships, cross-sector partnerships, strategic partner relationship management, strategic negotiations, strategic leadership, cross-functional team leadership, team coordination, team building, team management, team mentoring, management, and business-development program support.

### How does Robert approach client relationships and work arrangements?

Robert identifies relationship building and earning client trust as core strengths. He has served as the main point of contact for key bank relationships, managed enterprise accounts, and uses analytics alongside relationship management in negotiations and deal closing. He is open to hybrid or full-time office work.

## Links

- LinkedIn: https://www.linkedin.com/in/robertkanefsky

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